Welfare Department

Vicki Ayer
Welfare Officer


PO Box 67
Gilsum, NH 03448
603-762-4770 cell

Gilsum Welfare Guidelines 2022


Mission Statement

The position of Overseer of Public Welfare in Gilsum serves as the initial responder for those residents experiencing financial hardship or other related difficulties. While the budget available to the overseer is very limited, for use only in extreme situations at the overseer’s discretion, the overseer’s primary functions is to serve as an advocate in assisting and directing the client to find and tap into other more case-specific resources through outside agencies.

While dealing with the overseer in such capacity is free, any town funds expended on a client’s behalf is considered a loan subject to repayment by the client to the town. Additionally, if the client owns property the overseer is required to place a lien against such a property to insure eventual recovery of funds.
The overseer is a volunteer position, holds no set office hours, and is available by appointment only. The overseer is not able to deal with issues after the fact. Prospective clients must complete applications (available online and at the Town Office). All interviews are conducted under strict confidentiality and the client’s privacy comes first. Submitted applications and related documentation remain sealed.

Please email or call for additional information or to apply.

In addition to the application, you will be asked to provide the following documentation:

      • Social security numbers and photo ids
      • Documentation for children
      • Car registration
      • Rental agreement
      • Bank statements
      • Bills including rent receipts, utilities, telephone, cable, storage unit, doctor/medical bills, car, insurance
      • Paycheck stubs for the previous 4 weeks
      • Any other source of income including but not limited to tax return, child support, or gifts from family/friends
      • Documentation from other agencies such as DHHS, Fuel Assistance, Social Security, Unemployment
      • Medical notes when appropriate

If you are in need of long term assistance such as Temporary Assistance to Needy Families (TANF), foster care, disability grants, Medicaid, food stamps, and more, you may contact the New Hampshire Dept. of Health and Human Services,  1-844-ASK-DHHS (1-844-275-3447) https://nheasy.nh.gov/#/


    • 2-1-1 is the number to dial for information about health and human services and organizations in your community.  Their website is www.211nh.org
Community services & organizations
Consumer services Crisis services
Discrimination assistance
Domestic & sexual violence services
Education – GED instruction, computer classes
Employment services
Food pantries & nutrition programs
Health care services
Housing – homeless prevention, shelter, tenant’s rights
Legal assistance
Mental health care & counseling
Military, family & community network
Parenting programs
Smoking cessation programs
Substance misuse prevention, treatment and recovery services
Support groups
Utility assistance
Youth & family services
Veterans services
Volunteer opportunities
Wellness programs
  • NH EASY is the state website where residents can apply online for cash, medical, child care, Medicare Savings Program and Food Stamp benefits. Visit NH EASY at http://nheasy.nh.gov

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Southwestern Community Services

Southwestern Community Services strives to empower low income people and families. With dignity and respect, SCS provides direct assistance, reduce stressors, and advocate for such persons and families as they lift themselves toward self-sufficiency.


Community Kitchen, Inc.

The Community Kitchen serves hot meals Monday through Friday from 5-6:20pm and  lunch only Sunday from 11 – 12:00pm.

Take home supplemental food boxes are available once a week on either day:

       Wednesdays drive-thru 12:30pm-5:30pm
       Thursdays walk-thru from 11:30am-4:00pm.

Delivery can be  arranged. The Community Kitchen is located at 37 Mechanic St, Keene. Their phone number is 603-352-3200 and their website is www.thecommunitykitchen.org

Winter Heating Assistance

Having trouble paying for heat? These three programs can help:

    • State-wide Electrical Assistance Program (EAP)

Income qualified members of the NH Electric Co-op can receive discounts on their monthly electric bills ranging from 5-70% of their total bill. Apply through your Community Action Agency. (Keene 352-7512)

    • State Fuel Assistance Program (FAP)

Provides benefits to qualified New Hampshire households to assist with heating costs. Renters and homeowners are eligible. Apply through your Community Action Agency. (Keene 352-7512)

    • Project Care – NHEC

Project Care is a charitable organization that provides payment assistance for NH Electric Co-op members in emergency situations. Applicants are eligible for Project Care emergency assistance only once in a 12 month period. Members should apply to the programs listed above before applying to Project Care. For program guidelines and more information, contact Member solutions at 1-800-698-2007.


Weatherization and Heating Assistance Programs

Stay Warm NH is a public/private partnership focused on expanding weatherization and heating assistance programs.  The NH Office of Energy and Planning, NH Department of Health and Human Services and NH Charitable Foundation are coordinating this effort with the help of dozens of non-profit organizations and private businesses.  Their phone number is 271-2155 and their website is website is https://www.nh.gov/osi/energy/programs/

Phone or Internet Bill Assistance


Lifeline is a federal program dedicated to making phone and internet service more  affordable for low-income households. This benefit provides eligible consumers with a  monthly discount of up to $9.25. 

Lifeline Support Center 

P.O. Box 9100

Wilkes-Barre, PA 18773

If you have a disability and need assistance with your Lifeline application, please  contact the Lifeline Support Center at (800) 234-9473.

These assistance programs are available to low income customers. Your household will be eligible for the Lifeline and Link-Up programs if your household income is at or below 135% of the federal poverty income guidelines, or if you or a household member are enrolled in any of the following assistance programs:
Medicaid, Supplemental Security Income, Low income home energy assistance, Section 8 housing, Supplemental nutrition assistance (SNAP), National school lunch/free lunch program, Temporary Aid to Needy Families (TANF).

Assisted Living in New Hampshire – Caring.com

Adult & Aging Care | New Hampshire Department of Health and Human Services

Supplemental Nutrition Assistance Program (SNAP)  

Home Healthcare Hospice and Community Services (HCS)

HCS provides comprehensive home health care and helping services to income eligible families.  Telephone 352-2253 or 1-800-541-4145. Their website is www.hcsservices.org

NH Medicaid Program

NH Medicaid is a federal and state funded health care program that serves a wide range of needy individuals and families who meet certain eligibility requirements. The program works to ensure that eligible adults and children have access to needed health care services by enrolling and paying providers to deliver covered services to eligible recipients. More information is at the NH Department of Health and Human Services. To apply, visit NH EASY.

Cheshire Smiles

Offers dental screenings and education to all children from preschool to grade 3 and offers preventative care and referrals to dental offices for those without routine dental care. Phone: 358-6624.

New Hampshire Healthy Families

New Hampshire Healthy Families provides access to affordable, quality health and dental coverage Toll free: 1-866-769-3085.

WIC Program

A program of Southwestern Community Services. A supplementary food program offering nutritious foods, nutrition education, breast feeding support and health care referral, to women with young children who qualify for the program. 63 Community Way PO Box 603, Keene, NH 03431. Phone: 352-7512 (ext. 4234) or toll free: 1-800-529-0005.

Supplemental Nutrition Assistance Program (SNAP)

A program of NH Dept. of Health and Human Services. Assists families in applying for SNAP if they are eligible. Office hours Monday through Friday, 8am to 4pm. Keene District Office, 111 Key Road, Keene, NH 03431. Phone: 357-3510 or toll free 1-800-624-9700. Website: http://nheasy.nh.gov

The Salvation Army

Provides food assistance (food pantry) and assistance with clothing, small furniture, linens and other small household items through thrift store vouchers, as well as some other limited material and financial assistance. Offering other social, educational, recreational and religious programs for children and adults. Also counseling, information and referral services.

Website: http://nne.salvationarmy.org/keene.

Main office hours: Tuesday – Friday 10am – 2pm, 15 Roxbury Plaza, Keene NH 03431. Phone: 352-0607. Thrift store open Monday through Saturday 9am – 5pm, 132 Monadnock Hwy, Swanzey, NH 03446. Phone: 357-2207.

Family Store – Salvation Army Keene

Thrift store open Monday through Saturday

9 10am – 5pm, 132 Monadnock Hwy, Swanzey, NH 03446. Phone: 357-2207.

The Community Volunteer Transportation Company (CVTC)

Get a Ride — CVTC-NH Community Volunteer Transportation Company

CVTC is a nonprofit organization providing no-fee rides to residents of the Monadnock region without access to transportation through a volunteer driver program. Rides are provided to non-emergency medical/dental and human services appointments, as well as pharmacy, bank, post office, grocery store, farmers market, and food bank. CVTC serves all of Cheshire County and 11 western Hillsborough County towns. Get or give a ride: 603-821-0569